Terms and Conditions
Please read these Terms and Conditions carefully before accessing or using our roadside/service business provided by Serv-U Hub LLC, "we", "us", or "our"). These Terms and Conditions outline the rules and regulations for the use of our Service.
1. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, you must not use our Service.
2. Service Description
Our Service provides roadside assistance and related services such as tire changes, jump-starts, lockout assistance, fuel delivery, and general vehicle repairs. These services are subject to availability and may vary based on your location.
3. Eligibility
To use our Service, you must meet the following eligibility criteria:
a. You must be at least 18 years old or have the consent of a parent or guardian.
b. You must provide accurate and up-to-date information during the registration process.
4. Service Call Process
When requesting assistance through our Service, you agree to the following:
a. Provide clear and accurate information about your location, vehicle details, and the assistance needed.
b. Consent to the collection and sharing of your personal information with our service providers, solely for the purpose of providing assistance.
c. Acknowledge that our Service providers may use GPS tracking to locate and assist you.
5. Service Limitations
Our Service may have certain limitations and may not cover all situations. These limitations include, but are not limited to:
a. Service availability based on geography and local conditions.
b. Service limitations due to road conditions, severe weather, or force majeure events.
c. Service limitations for non-functional vehicles or vehicles in unsafe conditions.
6. Fees and Payments
a. Unless otherwise stated, our Service charges are based on the type of assistance requested and the distance traveled. All fees are subject to change without notice.
b. You agree to pay the applicable fees as per our pricing policy.
c. Payment methods accepted include credit cards, debit cards, and other electronic payment options.
d. If a dispute arises regarding fees or payments, please contact our customer support for resolution.
7. Liability and Disclaimers
a. While we make every effort to provide reliable and timely service, there may be instances where service delays or service interruptions occur. We shall not be held liable for any damages or losses resulting from such delays or interruptions.
b. Our Service providers are independent contractors. We do not warrant or guarantee their performance, reliability, or suitability for any purpose. Any disputes or claims arising from services rendered by our Service providers should be resolved directly with them.
c. We do not assume any liability for damages or losses incurred to your vehicle or personal property during the provision of our services.
d. You understand and agree that you are responsible for any direct or indirect consequences arising from the use of our Service.
8. Intellectual Property
All content and materials provided in connection with our Service, including but not limited to logos, trademarks, service marks, text, graphics, images, and software, are the intellectual property of the Company. You may not use, reproduce, distribute, or modify any of our intellectual property without our prior written consent.
9. Modification of Terms
We reserve the right to modify or replace these Terms and Conditions at any time. Updated versions will be posted on our website or communicated to you directly. It is your responsibility to review these Terms and Conditions periodically. Continued use of our Service after any modifications indicates your acceptance of the updated Terms and Conditions.
10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in New Jersey, United States.
By accessing or using our Service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at I[email protected]
Effective Date: 7/14/2023
Last Updated: 7/30/2023